I LOST ALL AIDS 😠

SoulaGR

I suddenly lost alla aids. I turned the phone off and on again but nothing. I did not delete the app, nor did i reinstall it. What am i doing? How do i restore the help i had?

johamilton

Hi @SoulaGR thank you for turning the phone off and on again, but you need to log out of your game, then turn your phone off and then in a few seconds turn the phone back on and log back into your game. That should take care of it.

If that does not work, please contact our Players Support and let them know what you have lost.

Please tell them what all you have done to try to get them back, for instance logging out etc like I said You need to tell them what phone you are using and the platform. Just general information as you fill out the form. The more info you give the better. They will ask you if you had recently deleted your app.

Also you will need to have your King ID# for them. This is how you find it

Open your Pyramid App

Tap the cog wheel

Tap the 3 lines

TapProfile

You will then see the King Logo, Double tap that and it will show you the Kind ID#💕