Lost all boosters

Sue-22

the game crashed and when it came back all my boosters had gone. I had 99+ of jokers and sceptres, 74/75 of extra cards and 209 of the ones that clear all obstacles. I had had a string of rewards giving me this type and hung onto them. Is there anything you can do to get boosters back?
thank you

Sue

johamilton

https://community.king.com/en/pyramid-solitaire-saga/discussion/463505/lost-all-boosters

Hi, first of all welcome to the Pyramid Adventurers. I am so sorry this happened to you. Did you by any chance delete your app?

First I would like you to do a soft reset. Log out of of the game, Turn your phone off and then in a few seconds turn the phone back on. Log back in with your email and password. See if everything comes back.

If it dooes not, please use this link 👉️Contact Us and let them know what has happened. You will need to know your King ID#. If you do not know how to find that here is the instructions.

Open the game and tap the 'My Profile' (sometimes 'My account') on the Start Menu:

select the 'My Profile' button here

On your game profile page, double tap  the King logo above. 💕

johamilton

https://community.king.com/en/pyramid-solitaire-saga/discussion/463505/lost-all-boosters

Hi, first of all welcome to the Pyramid Adventurers. I am so sorry this happened to you. Did you by any chance delete your app?

First I would like you to do a soft reset. Log out of of the game, Turn your phone off and then in a few seconds turn the phone back on. Log back in with your email and password. See if everything comes back.

If it dooes not, please use this link 👉️Contact Us and let them know what has happened. You will need to know your King ID#. If you do not know how to find that here is the instructions.

Open the game and tap the 'My Profile' (sometimes 'My account') on the Start Menu:

select the 'My Profile' button here

On your game profile page, double tap  the King logo above. 💕