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Re pyramid solitaire saga
polydactyl
Posts: 7
Level 2
This game will not load?
0
Best Answer
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Hi @polydactyl I'm afraid that the installed app on your device has a defect and therefore cannot be opened. Something like this happened to me last year, also on an Android device with Android version 14.
In this case, the only thing that helps is to delete and reinstall the app. However, all boosters that you have gained so far and have not yet consumed will be lost.
Can you remember how many boosters you collected?1
Answers
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Hello @polydactyl🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with your game!
You are in Candy Crush Saga area now! Let me call in our Pyramid Solitaire game Moderator @DieOmimi to assist you with the issue.
If you have any questions in the meantime, please type below🍫🍫2 -
Thanks for the tag @PummyRaj-
Hi @polydactyl warm welcome to our community.
Can you please tell me which pyramid game you mean? We have a forum for Pyramid Solitaire Saga here in the community. The moderator in charge is @johamilton.
There is also a new Pyramid game, but it is not yet available in all countries. Candy Crush Solitaire Saga is currently only available in some countries in Europe, Asia and Egypt.
Depending on your answer, we can find out the cause of why your game is not loading. Sometimes it depends on which platform you're playing on. So I should know that from you and in which country you play.
Thank you very much.1 -
Pyramid solitaire saga.
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Hi @polydactyl thank you for your answer. What platform are you playing on? Pyramid solitaire saga is only available on mobile devices. The most common cause of this game not loading is a lack of disk space or a device that is no longer supported.
Please check the free space on your device, you need at least 2 GB.
If you have enough storage space, please let me know your device (name, version - for example Android phone Huawei Y7, Android version 8.1)
Thank you very much.1 -
My phone is Samsung Galaxy A54. Is Android A14
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Hi @polydactyl the current version of the app is currently 1.150.0. Do you also have this version and it can't be opened? Does the app get stuck when you try to open it or only when you press "Play"?
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I'm not sure of the version I have. When. I try to open it pops up, but closed right away. Once a msg popped up that it had a bug and let team have time to fix
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I have the current version. When I press the game icon it shows briefly and then goes away. Will not open game
0 -
Hi @polydactyl I'm afraid that the installed app on your device has a defect and therefore cannot be opened. Something like this happened to me last year, also on an Android device with Android version 14.
In this case, the only thing that helps is to delete and reinstall the app. However, all boosters that you have gained so far and have not yet consumed will be lost.
Can you remember how many boosters you collected?1 -
Hi @polydactyl did a new install help and did you have losses as a result? Please let me know if I can help you.
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