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Not opening at first

NZOzzie
NZOzzie Posts: 1

Level 1
in Support

When I open the game it comes up but then when I go to my level it seems to freeze and then close. When I re open it it works fine except I cannot open the messages envelope. This has been going on for months now. I am on Ipad 5th gen and yes I am using the latest version. Too scared to uninstall and re install in case I lose everything

Answers

  • Kevin_
    Kevin_ Posts: 2,397

    Game Expert

    Hi @NZOzzie , I am sorry to hear that you are having trouble with accessing the lives envelope after re-opening your game.

    Would you be so kind as to let me know what exactly occurs when you try to open the envelop?

Hey! Would you like to give us your opinion?

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