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Why cant I acces my profile? I was so much further before I purchased a new phone
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Hi there, welcome to the Community @tot21
I understand your concern regarding your in-game progress and I will check this for you.
To recover your in-game progress, please check our articles below depending on your device: - Android: https://kingcare.zendesk.com/hc/en-us/articles/4414490353297-New-phone-or-tablet-Learn-how-to-move-your-progress#%20 - iOS: https://kingcare.zendesk.com/hc/en-us/articles/4414490353297-New-phone-or-tablet-Learn-how-to-move-your-progress#%20 Have a nice day!
