What happened to gold bars?

Question

I just purchased gold bars so that’s I could win the game I was playing but once the purchase was finalised I was unable to use the gold bars! During further attempts to complete that level, when I tapped on gold bars it didn’t allow me to use what I had purchased but repeatedly displayed the option to buy more!!!! So I just wasted money on this 😡

Coupled with the fact that you can no longer request lives, this game has gone down the plug hole and I am on point of deleting after having played it quite happily for years 🤬🤬🤬

catlady59 · Answer

Do you know how many times this has been suggested.  It doesn't work and absolutely no one on the King tech support team cares.  Gold bar issue, the weekly team competition and the extra lives issue has been going on for forever.  I've never seen anything directly from tech support addressing any of this.  All we get is the same suggestions over and over again.  These suggestions DO NOT work   I find myself playing less and less.  I'm sure I will eventually uninstall the app as it's just taking up space.

CaramelKat · Answer

Hi there @OtterGoddess! I'm sorry to hear about your extra moves purchase. For the quickest assistance with getting your missing purchased items on your account, please reach out to our dedicated support team so that they can get you back on track by scrolling down and tapping on "Contact Us" at the bottom of this page.