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Lives

lizbeth4lizbeth4 Posts: 8 Level 2

When I click on top up lives, it just shuts the game down and I can not use the lives people send me

Answers

  • DieOmimiDieOmimi Posts: 13,534 Friends Moderator

    Hi @lizbeth4 hello and welcome to our sweet and helpful community. 

    I'm sorry that the mistake happens to you when you accept life. Can you tell me if that has always been the case? So you've ever been able to accept given lives or has it never worked?

    If it's never worked before, it's probably because you haven't added an account. Then please try it by calling "My Profile" and registering with an email address and a self-selected password. Then it should work. 

    Also, please check if you have the latest version from the Store and your device has at least 2 GB of free memory. 

    If you still need help, please get in touch. You can mark me by using the @-sign and my name. Or you can call the mod: @teresawallace44

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  • lizbeth4lizbeth4 Posts: 8 Level 2

    yes it has worked before,I have rebooted my iPad and updated latest version

  • DieOmimiDieOmimi Posts: 13,534 Friends Moderator

    @lizbeth4 Are you also signed in with your King account? 

    How much free memory do you have on your device?

    Competition and badges:

    🍭 Get the LIMBO badge 🏅 — King Community

    🚀 Badget - Event 🛸 (German Corner - Ends on August 6, 2021)

    🧹 New competition 🗾 (German Corner)

    I play the following games: CCS (Level 9.845), CCSS (Level 7.045), CCJS (Level 4.845), FHS (Level 3.760), PSS (Level 3.275), BBS (Level 2.240), CCFS (Level 1.880), BW3 (Level 615), PPS (Level 600)

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