Lost all my progress

Hi @natty_j @Thin_icE @jacquespbcx

I have reported this problem and am awaiting a reply. I will tag all of you of any response or solution to this problem. Please be patient. 💕👍

Thanks for understanding. 💕👍

Teresa 🦋🌺🦋

Hi @christinecederberg

Welcome to the wonderful King community. 💕🤗

The studio is aware of the problem and I am waiting on a response. I will put you on a list so I can tag you when there are updates or solutions to this problem. 💕👍

Please be patient and understanding. 💕🤗

While you are awaiting a fix you can explore the rest of the community and participate in contest and discussions. Start by clicking the link in my signature below. ⬇️⬇️

Thanks for playing Pyramid Solitaire. 💕

Teresa 🦋🌺🦋

I did the last update on 6/30 and recovered some of the lost levels, but they are still missing, especially the ones I haven't played yet. I am now stuck at level 207, game no. 3155.

Hello and welcome

Please search for the update and clear the cache. Play a level and it will update. If you play in FB you have to save the levels. In King.com it works automatically.

Good luck

Link to help. Please click on the green. Good luck

For me it's in Settings - App Notifications. There you search for the app - game and if you can update it please do it. You go to the store and it says: Empty cache. Please do this. Please do not delete any data. This is important!!! Hope you can do it! Good luck