Problem with losing levels in Pyramid

Patti21 · July 2021

I updated yesterday and contacted CS who said they would restore my game to level 3275 as the update put me back even further. I lost all my boosters and have forwarded them a receipt proving my purchases of gold bars (900) which I used to buy boosters and now have lost. I have heard nothing back from them and cannot progress in the game. Can you assist please?

parrish71 · July 2021

I was stuck at level 198 for several days. The update brought me up to episode 207, but I was well past that one as well.

jinty1911 · July 2021

How long do we have to wait? Sick of playing games l have already passed. 😭

OseeASi · July 2021

Screenshot_2021-07-01-16-26-55-828_com.king.pyramidsolitairesaga.jpg

I don't know if I have any issues, but seeing just one gray episode makes me happy 😄

Patti21 · July 2021

Lucky you :)

Marcella_UX · July 2021

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/1677880#Comment_1677880

WHOA! I only see up to 207 this morning and not m ore but I'm glad to see a new episode.

@teresa01 - Why don't I see as many levels as OseeAsi who can see greyed out 215?

jinty1911 · July 2021

I am still on 207 with no new levels. This has been going on for days now!!

love2read · July 2021

I was stuck on level 198 for several days but it is now up to level 207. So it's an improvement. Still not as high the level I'm actually on.

jinty1911 · July 2021

Think everyone is the same. Still waiting for updates.

Shadow_SHD · July 2021

Hi,

Since some updates I’m facing the same issue with Pyramid : I’m set back at a previous episode, but most of the time after relaunching the game it’s coming back to normal.

But with the latest update, I was on episode 213 and now I’m stuck at the last level of episode 207.

I use an iPhone 11 Pro and an iPad, latest iOS version.

Problem with losing levels in Pyramid

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