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Problem with losing levels in Pyramid

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Comments

  • Aauughh
    Aauughh Posts: 4

    Level 1

    No offense to anyone but I don't see how to opt out of getting notifications for this thread. Any hints?

  • teresawallace44
    teresawallace44 Posts: 4,436

    I will pass this on to the studio and all I can say is be patient and keep checking for updates for the game. @Shadow_SHD @jinty1911 @love2read @Marcella_UX @yass78 @parrish71 πŸ‘

    @Patti21 hopefully they will get back to you soon but hopefully they will see your problem here when I post it to the studio. πŸ€—

    @Aauughh I can take you off the tagging list so you won’t get tagged in any Pyramid discussions. Do you want me to do that? You can also go to your notifications and filter what you want to see here or in your email. The 3 lines at the top right is where you can change your notifications. πŸ‘

    Thank you for understanding. πŸ’•

    Teresa πŸ¦‹πŸŒΊπŸ¦‹

  • Patti21
    Patti21 Posts: 64

    Level 3

    Still stuck on 207 .. hope it's updated soon ..

  • Patti21
    Patti21 Posts: 64

    Level 3

    Why is this all taking so long? It's been days now since many of us haven't been able to play due to losing levels since the update?!

  • daz4a69
    daz4a69 Posts: 3

    Level 1

    I was nearly finished level 210 with about 5 new adventures after it now since update I’m back on level 207 with no new adventures after that, WTF is going on ??? 🀬

  • jinty1911
    jinty1911 Posts: 23

    Level 3

    We are all the same l think. Been waiting since Monday for it to get fixed.

  • Patti21
    Patti21 Posts: 64

    Level 3

    I contacted Customer services this morning but haven't heard anything back. They told me a couple of days ago they had restored my game to the level I was on but that it might take time foe me to see it? ... so it's a waiting game and probably have to wait till next week now as the weekend is here :(

  • lemsip1
    lemsip1 Posts: 16

    Level 2

    Same for me was on the end last Thursday waiting for new levels to come through then back to 198 now at 207 I contacted support last week They eventually told me they had an issue and she trying to fix

    I am sure they are working on it but seems to be taking a bit longer than expected.

Hey! Would you like to give us your opinion?