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I lost all my booster, jokers everything. I closed the app when I reopened it everything was gone?
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Answers
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First of all I want to say “Welcome to the wonderful King community.” 🤗
There are a couple of things you can try but they are not a guarantee. ⤵️
Try clearing your cache and logging out of your game then you will need to shut down and restart your device. Once you restart you device open the pyramid app and log back in.
You can try to play a level and beat it then see if they return after you do that. Always also make sure your game is up to date and your device is up to date.
If you uninstall and then reinstall your game you definitely won’t get anything back except for the gold bars. Your boosters are stored in your device and your gold bars are store in King’s servers.
You can alway contact “Contact Us” from your profile in your game.
I hope this helps and you get some or all back. 👍
Thanks for playing Pyramid Solitaire. 💕
Teresa 🦋🌺🦋
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Welcome to Sweet King Community! 👑
Like @teresawallace44 explained you, you can also check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that I hope you can understand to read them.
⚠️ So please also attention when you have trouble to lose all of your boosters! ⚠️
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊
Anyway, Thank you for your playing Pyramid Solitaire Saga! ❤️😊
Would you like to be contacted in the community for discussions and Gold Bars here? (by @teresawallace44 the Pyramid Solitaire Moderator)
You can also participate and answer here (Show your amazing score on Happy New Year 2022 Contest) that you can chance to win gold bars to the King game of your choice! 😉
Also check another exciting news and threads (click on spoiler warming button here) :
🥳 Celebrate Level 4000 with a badge and an exclusive wallpaper!
💫From King with love Learn more about our sweet initiatives
What makes our Kingdom so special HERE?
🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!
💥 Badge of the Month - January HERE 💥
👑 Join our Kingdom and get this royal badge HERE!
🔊 Meet the Team behind the audio magic and give us your feedback HERE!
The King Audio Lab HERE! 🔉
Art Nook: King Fanart HERE! 🎨
Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊
You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.
Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)
You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊
Have a nice and safety day! ❤️😄
