I've reached level 725 and i can't update my game because it says my device is not compatible.

eeeminaaa Posts: 3

Level 1

March 2016 in Support

I've reached level 725 and i can't update my game because it says my device is not compatible.so what changes have you made to the game and whitch specification does it requires now? I have Android version 5.0.1

Flag

• Report

0 · Helpful Sweet Love Haha

Best Answer

• 

  eeeminaaa Posts: 3

  Level 1

  March 2016 Answer ✓

  The answer was to clear data for google play store

  Flag

  • Report

  0 · Helpful Sweet Love Haha

Answers

• 

  StuckInATree Posts: 4,755

  March 2016

  Have a try at the troubleshooting steps here, should hopefully get it running again!

  https://care.king.com/en/candy-crush-saga/original-candy-crush-not-compatible-with-my-device

  Flag

  • Report

  0 · Helpful Sweet Love Haha
• 

  eeeminaaa Posts: 3

  Level 1

  March 2016

  Have a try at the troubleshooting steps here, should hopefully get it running again!

  https://care.king.com/en/candy-crush-saga/original-candy-crush-not-compatible-with-my-device

  Thanks for the replay. Didn't work unfortunately.any other solutions?

  Flag

  • Report

  0 · Helpful Sweet Love Haha
• 

  eeeminaaa Posts: 3

  Level 1

  March 2016 Answer ✓

  The answer was to clear data for google play store

  Flag

  • Report

  0 · Helpful Sweet Love Haha

×

Help us make the Community even Sweeter.