Why won't my levels sync on different devices?

Nyaette · April 2017

I used to play on my phone, as well as on my iPad, but they got out of sync (never mind playing on Facebook, from my computer, there I won't get anywhere, as levels beyond 100 or something like that don't even exist).

I got my new iPhone, and I downloaded the app, the levels are complete wrong, yet, I'm signed up on Facebook on both.

I'm almost on the last updated levels on my iPad, while on the iPhone I'm way behind!

Can it be fixed?

Johnny_Ryall · April 2017

Hello Nyaette,

Could you please run through the steps here as they should help you to synchronize.

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Kind regards,

Johnny

Nyaette · April 2017

That doesn't solve my answer, I have done that before repeatedly, especially a few months ago,when it started happening with my smartphone/ipad2. I will try it once more, but I have little hope.

Nyaette · April 2017

Hello Nyaette,
Could you please run through the steps here as they should help you to synchronize.
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
Kind regards,
Johnny

That doesn't solve my answer, I have done that before repeatedly, especially a few months ago,when it started happening with my smartphone/ipad2. I will try it once more, but I have little hope. - See more at: https://care.king.com/en/pyramid-solitaire-saga/why-wont-my-levels-sync-on-different-devices#entry_104241

Why won't my levels sync on different devices?

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