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Nicole_Shepherd

After a update my game just stop , i can’t play and i don’t want to loose my level 477.

My game pyramid solitaire saga. Thank you Nicole

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Hi Nicole,

Are you logging in with a Facebook or King account? If so your progress is saved on the servers.

What is the exact issue you are having?

Thank you for posting on King Care. What is the device you are playing on? Is it through the game app, Facebook or on the King site? If using a browser which one and have you tried a different one?

Please try some common loading fixes:

Thanks,

JustPlaying

Accepted answers

All comments

Hi Nicole,

Are you logging in with a Facebook or King account? If so your progress is saved on the servers.

What is the exact issue you are having?

Thank you for posting on King Care. What is the device you are playing on? Is it through the game app, Facebook or on the King site? If using a browser which one and have you tried a different one?

Please try some common loading fixes:

Thanks,

JustPlaying

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🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…