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Troubleshooting

joseemariemad
joseemariemad Posts: 3

Level 1

Thanks, johamilton. I tried all of your suggestions to no avail

Comments

  • johamilton
    johamilton Posts: 26,809

    I am sorry to hear that. Can you please tell me what what happening. Also please keep posting in the same thread that you started so I will know what we were talking about. 💕

  • Janicerae
    Janicerae Posts: 4

    Level 1

    when I purchase gold bars game.99cents. I may need only 1 card and after purchase is SUCCESSFUL and I go to next which is to press Big green button NOTHING HIT IT OVER AND OVER SO I JUST X out then maybe next round it will work without purchase HELP

  • johamilton
    johamilton Posts: 26,809

    Hi I see you still have one Gold card that you have to play before you can win the game. So it is saying that you can buy the card so you can finish the game. If you close out you will then have to start over.

    So are you saying that if you hit the Green button to purchase the Joker it is not working? I see you have 10 Gold which is what the Joker costs to purchase. 🤗

  • Janicerae
    Janicerae Posts: 4

    Level 1

    Each time I buy gold cards. Then it says purchase successful. Then I go to X and usually the cards come up or the one Needes. Ut instead it just all goes away. Then next game I can hit to purchase THEN it comes. Hard to explain. Something isn’t working. I’ve deleted. Signed out. Nothing. It still does it. But. I play on.

  • Janicerae
    Janicerae Posts: 4

    Level 1

    this has been happening for like 2 weeks. Purchase gold cards. Punch GREEN button. Nothing. Don’t get my purchase. Have to C out. Next game I can use them. It’s crazy

  • johamilton
    johamilton Posts: 26,809

    Thank you for your response. So have you been loosing money on this? If so, please use this link and let them know you are not getting what you have paid for. 👉️Contact Us

    What does have to C out mean please. 🤗

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