Requested lives

Question

I had to get a new phone.  When I logged in using my King account my game picked up where I left off.  Unfortunately I lost any saved lives I had.  So now when I request lives I don't seem to be receiving any.  In the past I always received lives when requested.

Colorbomb_Collector · Answer

Hi there, welcome to our Community @catlady59

I understand your concern regarding your in-game lives and I will point you into the right direction.

In order to receive further assistance on this, I'd advise you to reach out to our Player Support team who'll be able to check this for you. You can reach out directly via game app or via

https://soporto.king.com/

I hope this helps and wish you a nice day!