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I keep sending and requesting free lives but I get nothing. Tried signing out then restarting my phone but still nothing. Also uninstalled then reinstalled the app then signed into my account. Still nothing. This has been going on for several weeks.
Es passiert einfach nichts
The bottom line is that KING does not care. It would cost them time and money to fix the problem. If they leave the situation as it stands then they figure many players will give in and spend money so buy additional live. I know that sounds harsh but it seems like today it's all about the mighty dollar.
Regards,
Robin
Hola @Roxbri , somos bastantes jugadores con el mismo problema, yo tambien pense que solo me pasaba a mi y por eso entre en la comunidad a mirar, hay varias publicaciones comentadas por diferentes jugadores hablando de lo mismo. Estoy segura que muchos otros estan pasando por lo mismo y tambien piensan que simplemente no les envian vidas.
Si todos entraran y publicaran aqui, esto seria una locura 😬
I have been having the same problem no one is sending lives. I thought it was just me
UNFASSBAR diese Antwort habe ich heute vom King Support erhalten.
Me too
Hola @Alex_The_Witch seguimos con el problema de no recibir vidas, llevamos bastante tiempo con este problema, cada vez hay mas jugadores quejandose y nadie nos dice nada, esto no se soluciona ni siguiendo vuestras indicaciones. Hay alguna novedad al respecto?
Gracias
Bei mir auch nur ein Leben, es passiert einfach nichts, ob das beabsichtigt ist um Leben zu kaufen.
I have the same issue
Kan det vara en inställning på mobilen? Jag har samma problem. De funkar på Candy Crash men inte på Pyramid. Är det någon som vet? Har f
same here and it takes a week to win a game … I’m ready to delete the game after playing for over 5 years … very frustrating
Well, after several weeks of NO help, I did get 1 (one) free life! Guess they're not too worried about us having problems!
I have got no help on this issue and still having the same concern. Looks like many other players are having the same problem.
At this point I,m thinking of uninstalling this app permanently. Between the not receiving lives issue and the inability to really get involved with the tournament, it's so no longer fun. It seems as if the tech support team either doesn't know how to solve the issue or most likely just don't care. It's a shame because I've been playing for years and find this game extremely relaxing.
I've tried everything suggested and still no lives sent or given, what is going on
Hi Kjun,
Did you get any help on this issue? I have the same problem and the same device.
IIm Having this same problem,must be their end
bei mir geht das auch schon seit Wochen so. Hab alles versucht
This is the same for me. No lives. Thinking of giving up on this game now
Ich kann auch seit 3 Wochen keine Leben von Freunden empfangen, habe alles susprobiert was der support empfohlen hat, incl. deinstallieren und neu installieren, dadurch waren natürlich alle gesammelten Booster weg. Zum Glück wurden diese, nach Aufforderung an dem support, wieder gutgeschrieben. Trotzdem ist es sehr ärgerlich wenn keine Leben empf werden können.
I am having the same problem.
I use a Samsung Galaxy S22 Ultra w/128G. Also a Samsung Tab A9
I am also having this problem, I was getting lives regularly then suddenly it has just stopped
Hey there @Kjun . Hope you're doing well.
Sometimes lives are not received due to connection issues or because your game version is too old.
For the connection issues there are some troubleshooting steps you can try. Could you tell me the device you use to play, so that I can send you the steps please?
Thanks in advance and have a great day!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…