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Game does not eork

since the iOS latest update my game does not work

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phft

I've done this multiple times and since my phone is new, I have almost 200GB of storage remaining

it still does not work I have 50g available

Hi there @Maharani1024! 👋

I am sorry to hear that you are having an issue with your iOS devices not working since the last update.

I would recommend doing some technical steps to prevent this from happening in the future. Please do the following:

Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds
Update your device to the latest version of iOS and check for any updates for the game app
Make sure that you have enough storage on your device. We recommend having at least 2GB free - to check this see this link:

How to check the storage on your iPhone and iPad - Apple Support

If the issue persists, please reply back to this message and provide a screenshot of what this looks like on your end. For instructions on how to take a screenshot please visit: https://support.apple.com/HT200289

Thanks for your message and wishing you a great day further! 🍭

Accepted answers

All comments

Hi there @Maharani1024! 👋

I am sorry to hear that you are having an issue with your iOS devices not working since the last update.

I would recommend doing some technical steps to prevent this from happening in the future. Please do the following:

Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds
Update your device to the latest version of iOS and check for any updates for the game app
Make sure that you have enough storage on your device. We recommend having at least 2GB free - to check this see this link:

How to check the storage on your iPhone and iPad - Apple Support

If the issue persists, please reply back to this message and provide a screenshot of what this looks like on your end. For instructions on how to take a screenshot please visit: https://support.apple.com/HT200289

Thanks for your message and wishing you a great day further! 🍭

it still does not work I have 50g available

I've done this multiple times and since my phone is new, I have almost 200GB of storage remaining

phft

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🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…