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Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. But don’t worry, there are many ways to win more Boosters in the game!
Now, if you have lost Boosters that you have purchased, this needs to be reported to Player Support here. Once you get the automated response, please reply back to it so you can get help.
@mar21an - We can confirm that the Buddy feature, has been removed from the game so it is no longer available.