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My game stop working
Hi, I’ve been playing pyramid solitaire for years... out of nowhere every time I’m trying to open the game it crushes... I did all what you recommended on my iPhone. Including reset, restart, checked free space etc. nothing helped... my next step is deleting and reinstalling however I don’t remember the password to my account... I remember my username GH8800. and I know I registered with king but not with Facebook. I’m afraid to delete it before I know my pass word... what to do?
Best Answer
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Lola_Pop Posts: 6,020 Community Manager
Hello @GH8800 and welcome to our adventurous Community!
Don't worry, I've just checked your profile in our servers and your game progress is correctly stored there. If you delete and reinstall the game, you'll be able to get your levels back!
I will send you a link in order to restore your password
Please let us know if you need anything else- the Community is always here to help
Want to PLAY more?
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🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga

Answers
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0 · Helpful Woah! Sweet Love HahaDon't worry, I've just checked your profile in our servers and your game progress is correctly stored there. If you delete and reinstall the game, you'll be able to get your levels back!
I will send you a link in order to restore your password
Please let us know if you need anything else- the Community is always here to help
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
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1 · Helpful Woah! 1Sweet Love HahaYou Rock!!! Thank you SO much. Running to uninstall and install, as is I'm going to be late on my progress 😉.
I'll keep you posted if it didn't work.
All the best,
Gal
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0 · Helpful Woah! Sweet Love Haha