Not letting me proceed to level 644

Veronica_Mason · November 2017

I'm on level 643 in pyramid solitaire saga and have collected all gold cards twice now and it will not let me proceed to level 644. It takes me back to level 643 after completing it.

Lady_Choo · March 2018

Hi Veronica,

I am so sorry for the delay in a response to you.

Are you still needing help? If so, please come back and let me know

angel31335 · February 2020

Reaching next level still a problem

Lola_Pop · February 2020

Hello @angel31335! Welcome to our Community!

Are you having problems to reach the next level? Or is the issue solved? What level are you on? Thanks a lot for your cooperation!

Marko48 · September 2020

https://community.king.com/en/pyramid-solitaire-saga/discussion/216853/not-letting-me-proceed-to-level-644

Same thing here and have collected 5 times now and it will not let me proceed to level 644. Please, fix it and advise. There is a lot of folks complaining since 2017... Wake up, please!🙄

Marko48 · September 2020

I'm stuck on level 643 in pyramid solitaire saga and have collected all gold cards 5 times now and it will not let me proceed to level 644. It takes me back to level 643 after completing it. Please, fix it and advise. There is a lot of folks complaining since 2017... Wake up, please!🙄

Diamond_Lim · September 2020

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/1041450#Comment_1041450

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/577874#Comment_577874

Welcome to Sweet King Community! 👑

How about you update the latest version of this game, restart your device, and stable your Internet Connection? 🤔

If it's not worked, How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)

Have a nice and safety day! 😊