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I can’t connect to the internet in Pyramid Saga. All other games fine on my device
Hiya!
Thanks a lot for your patience while the team in the Studio were investigating and fixing this!!
I have good news today; the fix is live, that means, if you update the game now you will be able to play Pyramid Solitaire Saga again without any connection issue!
Once again, thanks for your help and for your patience, you're the best players we could wish for!!🤩
Im on 2075. Updated the game today..Nothing happens....
It's seems to be the consensus all around. We're all above 2027.
I updated the game today, as they just released an update. I'm like maybe they fixed it and that's why they're silent. Nope. Just a horrible support "team".
Hello,
I have exactly the same issue on my iPhone X up to date.
I've uninstalled and reinstalled the game and signed in with my Facebook account, and went back to level 2026 (I was at level 2037). I guess it was the last time the sync went OK.
The game synced right. I won level 2026 and went to level 2027, and now the game won't sync again, the icon at the bottom right is spinning forever again...
So my guess is that there is a bug when the game gets at level 2027 and above...
Same problem......
Mine is doing exactly the same on my iPad and iPhone, and has been for the last few days
The WiFi icon (bottom right) keeps searching.I am not getting the check mark which lets me know that game is now synced.
Hello @Baba_Booey !
Welcome to our Community and please accept my apologies for the delayed answer!
Can you please tell me more about the issue? Do you get any error message when you try to connect to Facebook? Are you getting connected to the wrong Facebook account?
Pleased to know I’m not the only one. I’m on level 2045 and so frustrated as no bonus rounds or Paths. It’s getting boring. Support please sort this out!
I’m glad I am not the only one! I’m on level 2033 and it’s like I’m playing alone. I can’t send lives. Hope they get it fixed!
They care so much! How can we be so insensitive? 😂
Just shows how much they care about what we think. 🤣🤣
Just an update, I got an Email from support asking me how they did.
Are they for real? 😂😂😂😂
(Edit by CM: Unsupported Language)
Exactly mate, exactly.
Hahaha! Right? Even though they were the same horrible way before.
King will no doubt just blame coronavirus. I hope you all get some answers.
And what bothers me the most is that I have to cross levels again. All the players are in the same place, they have not moved for two weeks, and everything is confusing as if I was playing alone.
I earned a 2 comments badge, woohoo, go me! What am I, 3?
Exactly. Like I said, their support is atrocious and with such a big name, as far as mobile games go, probably the worst. The game many times over took my rewards away from me when I'd pass a bonus round, and all they said was along the lines of "Are you sure?" and I replied and never got back anything.
I don't think I'll play until there's a fix. Support team is asinine at best.
The same problem with me!!! The game put me back at level 2025. It just buffers on my Iphone too!!! It happened a week ago! I was on 2057 level. Can anyone help?
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Same for me. Already several days. And I know my friends face the same issue.
support pls fix this problem
I’ve done everything from reloading app to restarting iPhone. Nothing works. I’ve actually lost 2 levels when I deleted app.
Giggity Goo!
Me too, my internet is connected but the game just shows the internet buffering signal!!!
Me too since more than 2 weeks ago!!
Same here. I haven't been able to connect on Pyramid Solitaire for the past 4 days. The wifi icon in the bottom right corner just keeps searching and the support team on this game are very unprofessional.
I'm on level 2041, if anything affects that progress I'm uninstalling permanently.
Same problem.... Started at level 2025
Same here. One device doesn’t buffer however I lost several levels and spent gold to pass them I really don’t want to play them again
I actually already passed the entire island. When I went back to see if a new island was there. The game put me back at level 2026. It just buffers on my iPad. But it lets me play but doesn’t keep the progress. On my iPhone it wants me to play the levels again and does not buffer but I have spent too much gold to get past these levels already
This is what they suggested and it didn't work. I'm on the penultimate level as I left it for a while out of frustration. I might just uninstall for good and find something else as it's not fixable by the look of it.
I had a bunch of boosters because I had phone/game issues last March or so, but I got a new phone rece rlt and thought it copied everything over but all of my boosters were gone. I am attaching what they originally gave me, but I did use a lot of them, not sure how many, but I am hoping there is a way to get these back…
Hello Comunity I just had a big issue - and after reading around, I realised is somewhat common? I've seen at least a couple of posts with the same problematic: losign all the boosters In my case, I mistakenly logged out of FB, and when I reconnected, all my boosters where gone. I tried logging out and in again,…
Bonjour, Depuis que j’ai sauvegardé ma progression dans le jeu, j’ai tout perdu, je suis revenu au début. Hello, Since I saved my progress in the game, I've lost everything and I'm back at the beginning.
I signed up to keep progress of my game of pyramid solitaire saga and can not get a connection back to the game. I dont want to start this game from level 1.
I used to receive and send lives all the time. Now I'm not getting many, if any, lives after requesting. Sending lives seems to work OK. Anyone else having this trouble?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
