It's not fixed for me, I had already completed the path and I am still allowed the free play despite it ending yesterday! Also, the gold wasn't a mistake and I have the email to prove it.
OMG Game crashing every time I try to start it up, then I tried to delete and reload game but now it reset and is at level 1 when I was way up there 😫 What’s going on?
Excuse me, I'm Spanish and I don't understand what you mean by "Royal Path".
The game is installed on my smartphone and on my tablet associated with the facebook account. On both devices I have uninstalled and reinstalled it and it still does not connect. I have also tried to connect to my king account and it gives me the same connection problem.
I was having the issue of not being able to connect to the internet on my iPhone 7. I followed the steps to delete and reinstall the game. When I signed back in under my own account and again under Facebook, I had lost 65 levels. I had completed the most recent stage, 136, and was waiting for the new stage on Thursday. I have been moved all the way back to stage 132, level 2025. Can anyone help me with that please? I really do not want to replay all of those levels. Thank you.
Answers
Hello Pyramiders!!
The Game Studio team has been investigating and wants to make sure the issue is fixed for all players. Could you please confirm so?
It would also be very helpful to know if you were on a Royal Path when you lost connection- do you remember this by any chance?
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0 · Helpful Woah! Sweet Love HahaIt's not fixed for me, I had already completed the path and I am still allowed the free play despite it ending yesterday! Also, the gold wasn't a mistake and I have the email to prove it.
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0 · Helpful Woah! Sweet Love HahaUser ID: 5900297443
Hello Lola_Pop!
No, its still not connecting. I was not on a Royal Path when it started.
Thanks!
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0 · Helpful Woah! Sweet Love HahaUser ID: 2295131194
Hello!
Its not fixed for me. Still no wifi-connecton.
And the “Pig” won’t be filled up.
arvma51
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0 · Helpful Woah! Sweet Love HahaUnfortunately, no it has not been resolved. My version is 1.101.0
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0 · Helpful Woah! Sweet Love HahaHi Lola_pop,
it’ not solved yet.
don’t know if I was on a royal path.
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0 · Helpful Woah! Sweet Love HahaHere is where I be. I tried to log out, but now I cannot log in again. I will now delete the whole game.
arvma51 ID 2295131194
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0 · Helpful Woah! Sweet Love HahaOMG Game crashing every time I try to start it up, then I tried to delete and reload game but now it reset and is at level 1 when I was way up there 😫 What’s going on?
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0 · Helpful Woah! Sweet Love HahaExcuse me, I'm Spanish and I don't understand what you mean by "Royal Path".
The game is installed on my smartphone and on my tablet associated with the facebook account. On both devices I have uninstalled and reinstalled it and it still does not connect. I have also tried to connect to my king account and it gives me the same connection problem.
Thanks and best regards.
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0 · Helpful Woah! Sweet Love HahaI have not been connected for some time and now I have paid for a Royal Path and got nothing
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0 · Helpful Woah! Sweet Love HahaThis is still a problem
Have latest version of game
Have purchased royal Path but got nothing despite money being paid
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0 · Helpful Woah! Sweet Love HahaHello again, Adventurers!!
Thanks for the valuable info. I'll pass it over to the Studio straight away. 😊
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love Haha(Edit by CM: Unsupported Language)
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0 · Helpful Woah! Sweet Love HahaHi Lola_Pop
Not solved at all. Still exactly the same problem. Royal Path was not on for me when it started going wrong. It has been like this for weeks now.
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0 · Helpful Woah! Sweet Love HahaI was having the issue of not being able to connect to the internet on my iPhone 7. I followed the steps to delete and reinstall the game. When I signed back in under my own account and again under Facebook, I had lost 65 levels. I had completed the most recent stage, 136, and was waiting for the new stage on Thursday. I have been moved all the way back to stage 132, level 2025. Can anyone help me with that please? I really do not want to replay all of those levels. Thank you.
- Report
0 · Helpful Woah! Sweet Love Haha