Thanks a lot for your patience while the team in the Studio were investigating and fixing this!!
I have good news today; the fix is live, that means, if you update the game now you will be able to play Pyramid Solitaire Saga again without any connection issue!
Once again, thanks for your help and for your patience, you're the best players we could wish for!!🤩
It’s not working ok! The pigbank is not filling up! And I had reached level 2070 but after reload I was sent back to 2026. So the support team must do better!
I'm so happy to hear that the game is working for some of you! 😍
Of course I'll ask about the "new issues".
@debfay55 and @arvma51 , you two seem to have the same problem: could you please send me a screenshot? Here you see how to take a screenshot and here how to send it to us.
-On mobile or tablet, simply go to the game page in your app store and make sure the latest version is installed. If you already have the game open, please also fully close it down and start it again.
-On Facebook/King.com, you only need to close and reopen your browser and restart the game
Thanks a lot and I hope you can play again very soon!!
Answers
Mi ha spiegato tim che dipende dai vostri server sovraccarichi, non riuscite a fare qualcosa?
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0 · Helpful Woah! Sweet Love HahaThe WiFi icon (bottom right) keeps searching.I am not getting the check mark which lets me know that game is now synced.
I don’t want to delete the game because I will lose all my boosters. Find a solution Please
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0 · Helpful Woah! Sweet Love HahaPour aller plus loin dans les investigations, je vous envoie mon ID
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0 · Helpful Woah! Sweet Love HahaHello, I’m having the same problem, I have also reinstalled the app and it’s still doing the same. Not connecting. My user ID 8628159837
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0 · Helpful Woah! Sweet Love HahaHiya!
Thanks a lot for your patience while the team in the Studio were investigating and fixing this!!
I have good news today; the fix is live, that means, if you update the game now you will be able to play Pyramid Solitaire Saga again without any connection issue!
Once again, thanks for your help and for your patience, you're the best players we could wish for!!🤩
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
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10 · 2Helpful Woah! 2Sweet 1Love HahaI have updated the game, and it works now. How nice to be able to play this game again that I love so much. Thanks, I'm really happy
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1 · Helpful Woah! Sweet 1Love HahaIt’s not working ok! The pigbank is not filling up! And I had reached level 2070 but after reload I was sent back to 2026. So the support team must do better!
- Report
0 · Helpful Woah! Sweet Love HahaWorking again! Thx a lot 😊
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0 · Helpful Woah! Sweet Love HahaIt’s not working!
I have the latest version....
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0 · Helpful Woah! Sweet Love HahaI’m not sure how to update it. It’s not showing in my App Store that it needs an update.
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0 · Helpful Woah! Sweet Love HahaGo to the app store, but don't open the app.
click on one of the pictures and it will give you an update button.
Click on update and viola.
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1 · Helpful Woah! 1Sweet Love HahaWoohoo!!!
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0 · Helpful Woah! Sweet Love HahaHi Lola_Pop I was very excited when
you announced that this bug was fixed. I updated to the latest version (see attached) but it is still not working!!! help please!!!
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0 · Helpful Woah! Sweet Love HahaSince the game started working again, I have passed 3 levels and not received any gold bars in my bank! Please look into this problem
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0 · Helpful Woah! Sweet Love HahaHello there!!
I'm so happy to hear that the game is working for some of you! 😍
Of course I'll ask about the "new issues".
@debfay55 and @arvma51 , you two seem to have the same problem: could you please send me a screenshot? Here you see how to take a screenshot and here how to send it to us.
@yass78 , @adestazio and @CML999 , can you please make sure you've got the latest update:
-On mobile or tablet, simply go to the game page in your app store and make sure the latest version is installed. If you already have the game open, please also fully close it down and start it again.
-On Facebook/King.com, you only need to close and reopen your browser and restart the game
Thanks a lot and I hope you can play again very soon!!
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
- Report
0 · Helpful Woah! Sweet Love Haha