Latest news about Pyramid Solitaire Saga
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I can’t connect to the internet in Pyramid Saga. All other games fine on my device
Hiya!
Thanks a lot for your patience while the team in the Studio were investigating and fixing this!!
I have good news today; the fix is live, that means, if you update the game now you will be able to play Pyramid Solitaire Saga again without any connection issue!
Once again, thanks for your help and for your patience, you're the best players we could wish for!!🤩
It’s working! I can send lives! Thank you!!!
A screenshot of what exactly! Thanks for acknowledging the problem
Well, well! IT'S FINALLY WORKING! I checked for an update a little while ago today and it didn't pop-up. I'm like, you know, let's check again because Lola is so sure this time. It worked!
I hope it stays that way. Finally, it worked! Thank you!
Yes I’m sure
Hello @Mortanious !
It's definitively no false hope- our Studio team confirmed yesterday that this is fixed and it is working for most players.
Can you please confirm that you've updated the game, closed and opened it again?
It's not working for me at all! There is no good news. Please, don't give us false hope.
Hello there!!
I'm so happy to hear that the game is working for some of you! 😍
Of course I'll ask about the "new issues".
@debfay55 and @arvma51 , you two seem to have the same problem: could you please send me a screenshot? Here you see how to take a screenshot and here how to send it to us.
@yass78 , @adestazio and @CML999 , can you please make sure you've got the latest update:
-On mobile or tablet, simply go to the game page in your app store and make sure the latest version is installed. If you already have the game open, please also fully close it down and start it again.
-On Facebook/King.com, you only need to close and reopen your browser and restart the game
Thanks a lot and I hope you can play again very soon!!
Since the game started working again, I have passed 3 levels and not received any gold bars in my bank! Please look into this problem
Hi Lola_Pop I was very excited when
you announced that this bug was fixed. I updated to the latest version (see attached) but it is still not working!!! help please!!!
Woohoo!!!
Go to the app store, but don't open the app.
click on one of the pictures and it will give you an update button.
Click on update and viola.
I’m not sure how to update it. It’s not showing in my App Store that it needs an update.
It’s not working!
I have the latest version....
Working again! Thx a lot 😊
It’s not working ok! The pigbank is not filling up! And I had reached level 2070 but after reload I was sent back to 2026. So the support team must do better!
I have updated the game, and it works now. How nice to be able to play this game again that I love so much. Thanks, I'm really happy
Hello, I’m having the same problem, I have also reinstalled the app and it’s still doing the same. Not connecting. My user ID 8628159837
Pour aller plus loin dans les investigations, je vous envoie mon ID
The WiFi icon (bottom right) keeps searching.I am not getting the check mark which lets me know that game is now synced.
I don’t want to delete the game because I will lose all my boosters. Find a solution Please
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The bonus trunk is your piggy bank, it's full which is why I believe it's turned grey.
I can see I am not the only one. I am stuck at 2024. I was already much further, but after 2024 I played with no wifi connection. I decided to log in on another device, no help. I deleted the game loosing all my boosters (about 100 of each except jokers) and reinstalled it but whenever I log out or log in on another device, I get bact to 2024. It makes no sense to play, because I will not only loose my boosters, as I am sure I will have to reinstall the game, but also since my progress is not recorded I will always start from 2024.
It was such a great game, but for now I will stop playing
Looks like Lola has gone. This was obviously one problem the script couldn't fix.
Hi everyone!
I just wonder... Is it possible that after a month the problem is still not solved?! I’m very dissapointed🙁
This is now getting ridiculous. I've been playing this game for years - I'm on 2108 - and I don't want to give up on it. Luckily I think I've only ever spent £1.99 on it- perhaps this is the problem?!
I'm so annoyed 😖
I agree cathyr66. I am at level 2038, and don't intend playing again until this issue is sorted out. I am wondering if this issue has been deliberately created. As other King games have not been affected, and they all require the same internet connection 🤔🤨
debfay55 I can't believe that Support hasn't been able to fix this issue. Maybe they are all on vacation and don't really care right now?
Finally, people are starting to catch on that this game will soon become obsolete. King have bigger fish to fry and if you look at how easy level 138 was, you'll realise that they're not putting anything into it. They could have fixed this easily but, they can't be bothered and even Lola pop hasn't been seen in almost a fortnight. Wake up and smell the coffee, King have all but abandoned this game.
(Edit by CM: Unsupported Language)
Mi ha spiegato tim che dipende dai vostri server sovraccarichi, non riuscite a fare qualcosa?
I had a bunch of boosters because I had phone/game issues last March or so, but I got a new phone rece rlt and thought it copied everything over but all of my boosters were gone. I am attaching what they originally gave me, but I did use a lot of them, not sure how many, but I am hoping there is a way to get these back…
Hello Comunity I just had a big issue - and after reading around, I realised is somewhat common? I've seen at least a couple of posts with the same problematic: losign all the boosters In my case, I mistakenly logged out of FB, and when I reconnected, all my boosters where gone. I tried logging out and in again,…
Bonjour, Depuis que j’ai sauvegardé ma progression dans le jeu, j’ai tout perdu, je suis revenu au début. Hello, Since I saved my progress in the game, I've lost everything and I'm back at the beginning.
I signed up to keep progress of my game of pyramid solitaire saga and can not get a connection back to the game. I dont want to start this game from level 1.
I used to receive and send lives all the time. Now I'm not getting many, if any, lives after requesting. Sending lives seems to work OK. Anyone else having this trouble?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
