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I can’t connect to the internet in Pyramid Saga. All other games fine on my device
Hiya!
Thanks a lot for your patience while the team in the Studio were investigating and fixing this!!
I have good news today; the fix is live, that means, if you update the game now you will be able to play Pyramid Solitaire Saga again without any connection issue!
Once again, thanks for your help and for your patience, you're the best players we could wish for!!🤩
hello,
I updated (well actually there is no more available update...) but the wifi icon keep sczning endlessly !!
Thanks
Me too! Although, internet works now.
After the last update it erased all boosters I had. This is really bad. I obviously don't remember the exact numbers but I had like 7+ card breaker things, 20+ see through card things 30+ flip things, in game I had extra cards and +5 add ons and like 20+ ankh breaker things, I had tons of extra lives received from buddies. None of these things are there?!? Please help restore. I have been playing for years and never had problems.
Just updated to version 1.102.0.1 and wifi sync is still not working.
No it didn’t work for me and some other commentators on this thread. Please look at it again as there must be something else that is the problem.
I haven’t get any goldbar since I was at 2026 and now I am at 2065
Hi there!!
It looks like the fix worked- but there is a new issue regarding Gold Bars at the moment.
I'll create a new thread so you can post your questions about this issue there.
Thanks, Adventurers!!
No internet in the game for few months. No goldbar for more than one year. What’s going on? Are you paying for goldbars?
I can't collect my gold bars from the piggy bank because it keeps saying "no internet connection"
The most recent update did not fix the issue.
Still not fixed for me. Please see my earlier post with screenshot. Please can you help?
Seems to be fixed!Thank you!
the problem is fixed. Thanks a lot.
Merci
basta, mi sono spariti tutti i livelli, non gioco più con i vostri giochi, se penso ai soldi ho che vi ho dato per tutti i giochi mi compravo un ipad nuovo, addio
scusa sono a livello 1210, gioco su iphonx, risulta aggiornato il gioco ma ancora non c'è connessione. grazie
(Edit by CM: Unsupported Language)
Hi Lola_Pop
I have updated to the latest version please see screenshot. I have also closed and restarted the game.
Please continue to find a solution for me 😊
OK. But now I can only screenshot the level I'm on and not the one's I've missed. Such an ordeal!
Hi @debfay55 !
In fact we'd need not one but several screenshots. I need to show the technical team that you're winning levels but the Gold Bars aren't being added to your piggy bank. 😅
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Woohoo!!!
Hi Lola_Pop I was very excited when
you announced that this bug was fixed. I updated to the latest version (see attached) but it is still not working!!! help please!!!
Since the game started working again, I have passed 3 levels and not received any gold bars in my bank! Please look into this problem
Hello there!!
I'm so happy to hear that the game is working for some of you! 😍
Of course I'll ask about the "new issues".
@debfay55 and @arvma51 , you two seem to have the same problem: could you please send me a screenshot? Here you see how to take a screenshot and here how to send it to us.
@yass78 , @adestazio and @CML999 , can you please make sure you've got the latest update:
-On mobile or tablet, simply go to the game page in your app store and make sure the latest version is installed. If you already have the game open, please also fully close it down and start it again.
-On Facebook/King.com, you only need to close and reopen your browser and restart the game
Thanks a lot and I hope you can play again very soon!!
It's not working for me at all! There is no good news. Please, don't give us false hope.
Hello @Mortanious !
It's definitively no false hope- our Studio team confirmed yesterday that this is fixed and it is working for most players.
Can you please confirm that you've updated the game, closed and opened it again?
Yes I’m sure
Well, well! IT'S FINALLY WORKING! I checked for an update a little while ago today and it didn't pop-up. I'm like, you know, let's check again because Lola is so sure this time. It worked!
I hope it stays that way. Finally, it worked! Thank you!
A screenshot of what exactly! Thanks for acknowledging the problem
It’s working! I can send lives! Thank you!!!
I had a bunch of boosters because I had phone/game issues last March or so, but I got a new phone rece rlt and thought it copied everything over but all of my boosters were gone. I am attaching what they originally gave me, but I did use a lot of them, not sure how many, but I am hoping there is a way to get these back…
Hello Comunity I just had a big issue - and after reading around, I realised is somewhat common? I've seen at least a couple of posts with the same problematic: losign all the boosters In my case, I mistakenly logged out of FB, and when I reconnected, all my boosters where gone. I tried logging out and in again,…
Bonjour, Depuis que j’ai sauvegardé ma progression dans le jeu, j’ai tout perdu, je suis revenu au début. Hello, Since I saved my progress in the game, I've lost everything and I'm back at the beginning.
I signed up to keep progress of my game of pyramid solitaire saga and can not get a connection back to the game. I dont want to start this game from level 1.
I used to receive and send lives all the time. Now I'm not getting many, if any, lives after requesting. Sending lives seems to work OK. Anyone else having this trouble?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
