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⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Game won’t start (Apple devices) - Under investigation!
Answers
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Hi there, thank you for the response! I checked and my apps and they are all on auto update. My iPhone is also on the current version. Next I went to backup the game, but since it just crashes I can’t on the app. itself. So I went to Facebook, where I’ve never used it before and that doesn’t work either. It just takes me to the App Store. I don’t see how I can back it up since I can only get to the orange King screen on the app and no help on Facebook. I’m at a loss as to what to do except deleting and reinstalling. I’m someone around level 1300 and really don’t want to start back at the beginning. Any other suggestions? And yes, I have turned my phone off and on, made sure no other apps are running, and offloading and reinstalling.
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I am hoping when the fix finally comes, that I don't lose the level I was on or the awards/power ups are not lost.Why did this even happen?
K
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Since you saved the game on Facebook, your game progress will be protected. In some cases, the problem may occur if the app is corrupted, and the problem is solved by reinstalling the app.
If you do this, you will lose your stored boosters.😥
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I said I did NOT save the app on Facebook. I tried, but it doesn’t work if your game has already crashed. If you go to Pyramid saga on Facebook it gives you the option to play the game. So I clicked that and it just sends me to the App Store to download it. Since I already have it, it just gives you the option to open the app. Which is the whole problem in the first place. I don’t see how it can be backed up anywhere since the game doesn’t open anymore. I guess my best bet is to just give up and hope after some update it will re open.
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Thanks for the update
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After you verify the app's update, try saving the game to the account again (Facebook or Kingdom).
Let me know again if you are unable to do this.
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Yet another update today but no fix for this ongoing problem 😠
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Update? What? Where? It’s now May 13th! How long has our game been down?! What EXACTLY is the issue/problem guys? Fess up. Are u actually working on this or just blowing smoke?! We have a right to know.
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Guys - it’s over..........
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Scubie2 - there was an update for the app on iOS (installed it this morning) but the game still won’t launch.
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