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Game won’t start (Apple devices) - Under investigation!
Answers
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Hello @Frazer Welcome Back to the King Community 🤗
I am very sorry to say that, there is no improvement yet in the situation!
The King team is still trying to find a fix! They were supposed to send a fix about 20+ days ago! But, not sure what happened, and the problem still persists!
I just know that, because they cannot replicate the issue, they might not be able to find the root cause for the issue!
Unfortunately, the Pyramid game Community Manager too does not have any update (as of Friday) to inform the players with! Hopefully, we will have some news in this upcoming week!
Thank you very very much for your continuous patience and understanding 🙏
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Guys how are you still waiting for king?? I did the following months ago and I’ve gone trough like 200 levels since..
repost:
Before you do this keep in mind you lose all your boosters, jokers, scepters, extra cards and your progress if you haven't saved it. You could check on another device first to see if your progress is saved there when you log in.
If you have saved your progress before (How to save progress? see:https://community.king.com/en/pyramid-solitaire-saga/discussion/246011/how-do-i-save-my-progress) You can Touch and hold the app on the Home screen and then delete it. Get it again from the app store and it will work again! You do need to log in again to your king.com or facebook account to carry on playing from where you left it. Keep in mind that you lose all your boosters, jokers, scepters and extra cards but at least you can play and there are have been unlimited lives for a couple of weeks now. It would even be worth risking to start from 0 again..
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So after a month or so of being without the game I gave up. There’s many more important things in our lives than a game. It just so happened to be this is my unwind before bed game. I’ve found something new and that’s fine. I would like to update anyone who’s considering deleting it though. I never saved my game. I didn’t want to sign up with Facebook, or a King account. So I didn’t. After the game crashed that was it. No way to save it then. I was close to level 2000. I deleted it in the hopes maybe it would be restored as I left it, alas it was not. So back to level 1 in took me. I’m actually not playing it anymore. Just wanted to see what reinstalling it would do. So that’s all and I’m done with King games. Good luck out there!
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Honey-b, I’m with you, move on. I don’t do Facebook nor want to save to King. The silence from them on this is deafening, you’d think online chat and keeping in touch would actually be a strength of theirs........ A tone deaf company like this is obv all about the money, I’ve no real issue with that but why don’t they drop the ‘community’ tag..... buy a book folks
