Hi Matt- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
Hi Ginger- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with this level. I can understand your disappointment. Please could you share a screenshot of your board so that we can take a look for you? To add an image to your reply please click on the "photo" icon in the top left hand…
Hi Michael- Thanks for posting on King Care and for taking the time to provide us with this feedback. Well done for getting so far, you're doing great! I am sorry that you are not currently enjoying the levels that you are playing. What are you favourite types of levels? Have a sweet week!
Hi Jo- Thanks for posting on King Care. I am really sorry that you did not receive you rewards, I can understand your frustration. Let's make things right again :-) I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen. As soon…
Hi speedy_koala Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your game on your iPhone. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this…
Hi bigo27- Thanks for posting on King Care. Welcome to the community. Please let me know what has changed with your game so that I can take a look for you. Thanks a lot!
Hi Nilesh- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
Hi Yaz- Thanks for posting on King Care. I am really sorry that you did not receive you rewards, I can understand your frustration. Let's make things right again :-) I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen. As soon…
Hi giota- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…