FluffyDinosaur

Community Manager

Hi Jimmie, we're not able to help with refunds here in the community but if you reach out to our Support team through the "?" icon in the settings of your game, they will be able to help you out 😊

Uh-oh! That sounds frustrating. 😟 Let’s see if we can get you back to your games in no time. Could you get back to us with some more information and we'll try to help you out. What device are you playing on? How long have you had this issue?

Hi there! Sorry to hear the Mysterious Mountain has gone missing! Sometimes, events like Mysterious Mountain take a little break or rotate out to make room for other features and events. Don’t worry, though—it might pop back up in the future, so keep an eye on your game!

Hey and thanks for reaching out! Ad availability can vary depending on a few factors, like the number of ads available at the time and your region. Sometimes, they might take a little break but should come back soon. In the meantime, keep playing and check back later to see if they reappear.

https://community.king.com/en/pet-rescue-saga/discussion/466304/i-am-having-trouble-connecting-to-the-app-store Hi Mindy, Oh no! Here are a few things you can try to fix the connection issue with the App Store: Check your Internet connection: Make sure you're connected to Wi-Fi or have a strong mobile data signal. Restart…

https://community.king.com/en/pet-rescue-saga/discussion/466299/why-wont-the-pet-rescue-game-load Hi Weezie62, could you please describe your issue a bit more? Which device are you playing on? Hopefully we can help you play again soon 🤗

https://community.king.com/en/pet-rescue-saga/discussion/466599/zdravstvuyte-ya-neskolko-let-igral-v-etu-igru-i-doshyol-do-2000-s-lishnim-urovnya-no-potom-moy-plansh Hi there, would you please repost your question in English and we'll be able to help you out 😊

Hi everyone, we're aware of the issue and looking into it

https://community.king.com/en/candy-crush-saga/discussion/comment/3049181#Comment_3049181 Okay thank you so much Cookiemae, we're investigating on our side to see if it's a delay. I've seen some other players with the issue so you are not alone. I'll come back to you tomorrow with more information, thank you for your…

https://community.king.com/en/candy-crush-saga/discussion/comment/3048313#Comment_3048313 Hi Cookiemay, did you receive the Gold Bars?