Hello Lolo, Please refer to this thread for further information about our events & promotions: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny
Hello Yvette, Could you please make sure your game is connected to wi-fi/mobile data and that your connection to Kingdom/Facebook is working also. Please run through these steps to ensure the game is function as it should: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Kind regards, Johnny
Hello Dianne, Could you please provide more information about the issue you are having. I can see you are playing the 'Save Misty' event. Is this an issue in the game screen or on the map? Please let me know. Kind regards, Johnny
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
Hello, The Treat Calendar is still being tested. Not all players have this right now. Due to this being a test feature, we cannot guarantee it's performance. If the calendar is stuck then you can try some steps to resolve the issue but as mentioned, there are no guarantees. You are still able to play the main game.…
Hello, Could you please run through the steps here to see if it helps resolve the issue and get back to me if needed: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Kind regards, Johnny
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny