Joseph45

Royalty

Making the community sweeter, one post at a time! 

Comments

  • Hello @samimita, and welcome to the community! That's very unusual! Do you have anyone else in your home that plays on your account? If so, make sure that you know which one of your family members, acquaintances, etc. is playing the game on your account. If this is not the case, then it may be possible that some…
    in HELP! Candy Crush levels are progressing on their own??? Comment by Joseph45 January 2019
  • Hello @smiffy3365s, and welcome to the sweetest community you will ever find online! One important thing to remember about boosters and gifted lives is that these are not synced by your player profile. This means that, unlike your gold bars,scores, etc., boosters are not visible across multiple devices. The same rule…
    in Deleted game Comment by Joseph45 January 2019
  • Hello @stegerjj! If you changed your Kingdom account password within the game itself, then this may affect how your account is recognized. As a result, your account password may not be recognized if you try to log out of your account on one device and/or try to log in on another. This has happened to me before, and it does…
    in I added a new device, I had to change my password, now my original device won’t connect. Comment by Joseph45 January 2019
  • Hello, @trsquirt, and welcome to the community! I see how this makes be confusing! However, I may be able to guide you in the right direction! One possible reason for this reset could be that it has been well over 24 hours since you claimed your daily reward. For example, you may have visited in the morning on Tuesday, but…
    in Days resetting not at midnight? Comment by Joseph45 January 2019
  • I thought that it may be possible if you contact King about it, but I guess unless you do, it probably isn’t possible, or is very difficult. Like they said in the post, these purchases these purchases do not ask for confirmation (unlike purchases involving real money). I guess it is just recommended that you think…
    in Accidental usage of gold bars Comment by Joseph45 January 2019
  • Hello @SpacePhoenix! I have noticed that my crowns where gone too. I guess it is something that King decided to remove. It’s a bit of a shame (I had some gold crowns!), but the game is still totally awesome nonetheless! 
    in Trophies Gone For Good? Comment by Joseph45 January 2019
  • Hello @janampls, and welcome to the sweetest community around! Please check out this article from King’s in-game Help Center that I’ve screenshoted below regarding this issue. I hope this helps you, and have the sweetest day!
    in Forced to repeat levels Comment by Joseph45 January 2019
  • Hello @njf520, and welcome to the sweetest community online! I’m sorry that your are experiencing issues with this. Unfortunately, once you purchase with gold bars, they cannot be refunded. One way to protect yourself against accidentally using your gold bars when you didn’t want to would be to put your device in airplane…
    in Accidental usage of gold bars Comment by Joseph45 January 2019
  • Hello @bbm94368, and welcome to the community! I’m sorry you’re experiencing issues with your purchase. We cannot access payment information in the community, but you can check out this article on what to do here (this article was screenshoted from the Help Center embedded in the game). Please note that som information may…
    in Did not get bonus items Comment by Joseph45 January 2019
  • Excellent work you guys! Keep Enjoying Candy Candy Crush Friends!!
    in How many characters and outfits have you guys unlocked? Comment by Joseph45 January 2019
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