Lilaq Kingster

Hi! This issue seem similar to the ones we had recently where an explosion with a Jelly cake on a Jam level made the game freeze. I don't see any Jelly cakes but it's similar with an explosion on a Jam level. A fix for that bug was released with the new version, please try the following: ** If you are playing on an Android…

Thank you so much for the welcoming and your support! <3 Happy to be here! Hi @Spinnifix nice to meet you :D I'm happy to hear that you are back in the Soda game. I'm happy to tell you that the level has already been looked into so hopefully that wish has already been granted! 

Hi @candycrushinit ! Nice to meet you :) Congratulations on becoming a Game Expert! It glads me to hear that you feel that it takes mostly skill to go through the levels as that is what we are aiming for, while still having fun surprises in the game. I understand the pain with the race :p I feel like I am always the last…

Hi! I see that there are many talks regarding the bug where the game freezes after a Jelly cake has exploded. A fix for this issue was released for both ios and android, please make sure that you are using the version "1.152.13" like PummyRaj mentioned earlier and what was posted…

Hi! Is it similar to the issue they talked about in this topic: https://community.king.com/en/candy-crush-soda-saga/discussion/270451/freeze-when-the-jelly-needs-to-splash#latest ? If so, please try to update the game to receive the bug-fix :) 

Hi! Which platform are you using? There is a new update out that fixed this issue, please make sure that you have the latest version of the game from the app store if you are using android/ios :)