LoFiGummy

Community Manager

Comments

  • https://community.king.com/en/candy-crush-soda-saga/discussion/480566/cannot-connect-to-app-store-but-internet-connection-is-ok Hey there, the studio is currently investigating this issue and you can follow it in this thread, right now we don't have a solution. Some players have reinstalled their game which may fix it, but…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/480549/how-do-i-get-candy-crush-soda-on-my-mobile-device-and-keep-the-level-im-at Hi there, please make a King account in the game on the device you're on - then you can download the game on your other device and log in there. This should give you the progress…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/480544/je-n-ai-plus-mes-boosters Hi there ,are you having problems with your connection? In that case it might be a problem that we're currently investigating, you can follow it in this thread:…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3225037#Comment_3225037 Hey there @Lou_2002 is the game working now for you? I saw you writing it in another comment, would you mind sharing what made it work again for you if it did?
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3224540#Comment_3224540 Hey there, this is a problem that is currently being investigated by the studio. Some have been able to resolve it by reinstalling the game, however this will remove your boosters - so if you'd like you can wait for more news and…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/480539/perche-mi-dice-errore-di-rete Hey there, this is a problem that is currently being investigated by the studio. Some have been able to resolve it by reinstalling the game, however this will remove your boosters - so if you'd like you can wait for more…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/480537/ok Hi there, do you need help with your game? Let us know and we can help out!
    in Ok Comment by LoFiGummy December 2024
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3224296#Comment_3224296 Hey there, just adding on that if you send us the info Yosca mentioned above (Player ID) we can look into this for you - otherwise we recommend reaching out to the support via the game as they can help you there as well.
  • @helenconley @Dihcote @Steffyburber @rb98 @DoctorM2025 @signe69 Thank you all for adding to this topic, it helps as we're trying to figure out what the problem might be. If any of you have any screenshots of the problem, that would also be helpful if you can share it!
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3223609#Comment_3223609 Thank you for the information, I'm checking it with the studio. https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3223878#Comment_3223878 Very appreciated with the detailed response here! I'm in talks with…