LoFiGummy

Community Manager

Comments

  • https://community.king.com/en/candy-crush-soda-saga/discussion/500952/boosters-de-debut-de-niveau Hi there, as boosters are tied to the game files, I'm wondering if you perhaps have reinstalled the game or lost your internet connection to the device? If you reinstall the game it will unfortunately remove the boosters - but…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/500928/not-credited-properly Hey there and sorry to hear that, when you say Credit - are you referring to a specific booster? If you can send your Player ID, I can have a closer look. Otherwise I suggest reaching out to the support so that they can help you…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/500921/last-evening-i-purchased-summer-offer-rewards-for-120-but-i-havent-get-my-rewards-till-now-please Hey there, could you send us your Player ID so I can have a closer look? Also please follow these steps to make sure nothing is wrong with your game:…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/500910/new-device-didnt-carry-my-rewards-over-after-logging-in Hey there, all the boosters are tied to the game file, so it's not possible to transfer these unfortunately. 😔
  • https://community.king.com/en/candy-crush-soda-saga/discussion/500908/how-do-i-get-my-stuff-back Hey there, it sounds like the game crashed for you, if that happens while in a level it will count as a loss, and it will be difficult to replace the rewards associated with that. To prevent further crashes however, please…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/500898/loosing-boosters Hi there, that doesn't seem right. Are you watching the ads before the level starts? And if so, does the game at any point close down for you? If you have the ✅ on your boosters before heading into a level you will use that booster from…
  • Hey there, If the problem remains - please let us know and send your Player ID so that we can look at it more closely.
    in Bonuses Comment by LoFiGummy June 13
  • https://community.king.com/en/farm-heroes-saga/discussion/500919/no-boosters-for-the-last-2-weeks Hey there, are you saying that you do not have any types of events in the game where you can get boosters from? You can read more of what events are planned for this month in the Season thread here:…
  • https://community.king.com/en/farm-heroes-saga/discussion/500906/goedenavond-kan-iemand-mij-helpen Hey there, unfortunately we don't support this language in the the community - could you please repost your question in any of the supported languages ex: English? From what I could tell here it seems like there might be a…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3341396#Comment_3341396 Ah dang, but new ones are coming out just tomorrow! So hopefully that will be helpful for you then ! 🙏