MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Maria, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I lost my progress. What can I do? Comment by MarkHawk August 2017
  • Hi Wren, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost progress due to windows phone change Comment by MarkHawk August 2017
  • Hi Patty, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in Didn't get boosters on 100 gold bar purchase Comment by MarkHawk August 2017
  • Hi LMM, I see one of my colleagues have already contacted you and you will soon have your levels back :-) Kind regards, - Mark, Team King Care
    in Lost all data Comment by MarkHawk August 2017
  • Hi Niklas, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Need help to restore account levels Comment by MarkHawk August 2017
  • Hi Jane, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Purchased bonuses in candy crush, where are they? Comment by MarkHawk August 2017
  • Hi Jessica, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Won jackpot but got nothing Comment by MarkHawk August 2017
  • Hi Claudia, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…
    in Bought pack Comment by MarkHawk August 2017
  • Hi Mindi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I finally won the Jackpot on Candy Crush and recieved nothing when I claimed it, what can I do? Comment by MarkHawk August 2017
  • Hi Jutta Gutierrez, I have also sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in All progress lost after connecting to facebook! Comment by MarkHawk August 2017
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