MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi relytch :waving: If you've installed the game on a new device then please notice that Boosters and messages with lives are stored locally and cannot be transferred. This page will tell more: https://community.king.com/en/farm-heroes-saga/discussion/244860/moving-game-progress-to-a-new-device#latest If you've lost items…
    in How do I get the issue on my new device resolved. Tons of rewards are gone. Comment by MarkHawk April 2019
  • Hi bigbearsgirl, In the settings menu on Facebook please click on 'Apps and websites' - from here you'll find the Farm Heroes Super Saga app and when you click it and scroll down it will show your Player ID :+1:
    in No Reward after completing quest in Farm Heroes Super Saga? Comment by MarkHawk April 2019
  • Start the game, then click on the cog wheel - this will bring out the settings menu and from here you can get your Paradise Bay ID. Next you'll have to start Candy Crush Saga, then click on the cog wheel and from here choose the help center. In the help center you can send a message to support with your Paradise Bay ID in…
    in Paradise bay Comment by MarkHawk April 2019
  • Hi Karsad 👋 Which mobile device do you have? Please start by checking if your device meets the minimum requirements: https://community.king.com/en/farm-heroes-saga/discussion/252558/what-devices-are-compatible-with-farm-heroes-saga#latest Next step is to update the game to make sure you have the latest version installed.…
    in This game keeps crashing when playing both online and offline Comment by MarkHawk April 2019
  • Hi guys, Sweet feedback! 🏆 I'll tell the guys from the studio to check this thread 👍
    in What for are Gold / Silver Cups? (1st try winning of levels) Comment by MarkHawk April 2019
  • Hi guys! Welcome to the Pet Rescue community 👋 Here's how to claim the Paradise Bay offer: Grab your phone and start Pet Rescue. Find the small cogwheel in the corner of the screen Go to the help section and the in-game help center will load From here you can get in contact with support - fill in the contact page and don't…
    in Paradise bay Comment by MarkHawk April 2019
  • Hi Chrissy! Welcome to the Pet Rescue community 👋 Here's how to claim the Paradise Bay offer: Grab your phone and start Pet Rescue. Find the small cogwheel in the corner of the screen Go to the help section and the in-game help center will load From here you can get in contact with support - fill in the contact page and…
    in Paradise bay Comment by MarkHawk April 2019
  • Hi guys! Thanks for participating in the contest 🐾😊 The winners have been contacted and will shortly receive their prize 🏆✨ Pet Rescue Saga will soon have a new contest - stay tuned for updates!
    in National Puppy Day Contest - Win 150 Gold bars (finished) Comment by MarkHawk April 2019
  • Hi TCA! Welcome to our Pet Rescue community 👋 I suggest you start by checking the game on Facebook. If you have several accounts there then please make sure you are logged into the right one. Most probable you'll find your levels there. Next step is to make sure your mobile device is proper connected to Facebook. This page…
    in lost game level Comment by MarkHawk April 2019
  • Hi Gerard 👋 How stuck are you? I could ask some of our Superstars to help you out if you're still struggling with the level.
    in Level 2449 impossible Comment by MarkHawk April 2019
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