MountainMom

Moderator

Comments

  • Hello @6232344462, Thank you for joining us! We love chatting and helping out, but we need more information in order to provide an effective reply.
    in Y Comment by MountainMom 3:14AM
  • Hello @rosebudis007 and Welcome to this King Community! We understand your frustration when your game freezes. Have you seen the articles in the 👉Technical Help👈 section of our Help Center? In that section, you can choose a tab for your device/platform and then select the article regarding why games keep crashing or…
    in Crashing Comment by MountainMom 3:10AM
  • Hello @fkolarz and thank you for your question regarding the free switch booster. We have gotten many inquiries about the free switch booster. We have made the Studio aware of numerous complaints from players regarding the boosters in special events — too few free switches, too many coconut wheels, not enough UFOs or party…
    in Hand Comment by MountainMom 3:07AM
  • Hello @gtamanaha. We are happy to hear the audio issue has been fixed, but we also understand your frustration when your game freezes. Have you seen the articles in the 👉Technical Help👈 section of our Help Center? In that section, you can choose a tab for your device/platform and then select the article regarding why games…
    in Game freezing Comment by MountainMom 3:03AM
  • Hello @_ikonique1991_15 and Welcome to this King Community! Unfortunately, vudeo ads are not a permanent feature in King games. For more information, please view the following post: https://community.king.com/en/candy-crush-saga/discussion/505046/why-don-039-t-i-see-video-ads-in-my-game-here-s-what-you-need-to-know
    in Why don't I get ads anymore Comment by MountainMom 2:55AM
  • Hello @DreamDancer. I share your frustration! Unfortunately, some ads do not work as intended. The best way to make the King advertisement team aware of issues is to use the process described in the following article from our Help Center. 👉How to report an ad in your game In addition to reporting ads, you might find the…
    in make it stop doing this Comment by MountainMom 2:52AM
  • Hello @cristinadabdoub and Welcome to this King Community! Unfortunately, some ads do not work as intended. The best way to make the King advertisement team aware of issues is to use the process described in the following article from our Help Center. 👉How to report an ad in your game In addition to reporting ads, you…
    in Ads not working and glitches Comment by MountainMom 2:43AM
  • Hello @zinuxx and Welcome to this King Community! We’re glad you found us! I suggest you view the following posts to get started: 👉Community guide 👉Welcome to the Community 👉Hello New here? Let us know if you have specific questions.
    in Anything Comment by MountainMom February 22
  • Hello again @Helenjayne86, We have a specific discussion for players stuck on levels. Please consider replying to the following post with a screenshot of your opening board for level 21226 ⤵️ https://community.king.com/en/candy-crush-saga/discussion/581421/stuck-on-a-level-in-candy-crush-saga-share-your-level-and-get-help
    in ✅ Claim the Exclusive Level 11 000 badge here! Comment by MountainMom February 22
  • Hello @Helenjayne86 and Welcome to this King Community! Congratulations on your amazing progress in Candy Crush Saga! The badge for passing milestone level 11000 has been added to your Community profile. We love recognizing the accomplishments of our CCS players! I encourage you to claim your other well-deserved badges by…
    in ✅ Claim the Exclusive Level 11 000 badge here! Comment by MountainMom February 22
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