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QueenB

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  • Hello ziecandy and welcome to the Community 😀 I'm sorry to hear about the trouble with the Silver Chocolate Box. Let's try to get this sorted so you can get back to your game: Restart the Game: Sometimes simply closing and reopening the game can resolve display issues. Check for Updates: Make sure your game is up-to-date,…
    in Error Comment by QueenB May 2024
  • Hey Bozzelmo and welcome to the Community 😀 It sounds like you've been doing a great job at progressing through the levels, congrats on that! Regarding the gift cards, I want to make sure we're on the same page as we don't typically offer gift cards for game progress or rewards. Could you provide a bit more detail about…
  • Hi vero1968, Can you share a screenshot of the message that you get so we can have a closer look? Also, which device are you playing on?
  • Hey bahearn! Sorry to hear you’re feeling frustrated with the Daily Booster Wheel. It’s definitely not our intention to make it feel impossible! The wheel's outcomes are totally random to keep things fair and exciting. But I understand it can sometimes seem like luck isn't on your side. If you’re consistently finding it…
  • Hey Dlaera! Thanks for reaching out and sorry to hear you're experiencing issues when using Candy Crush and YouTube Premium together. It’s really helpful to know that this seems to occur more frequently after updates. Here’s a couple of steps you might try in the meantime: Restart your device: Sometimes, a simple restart…
  • Hi everyone and apologies for the delay on getting back to you all. We are happy to inform that the issue should have been fixed and you should be able to connect back to your King or Facebook account so your progress, Gold Bars, profile picture gets synced again. All you have to do is restart the game app - (always make…
  • Hello @rebelchild 😃 You’re very welcome! I’m glad to hear you’re enjoying the badge 😊 Your Gold Bars have been added to Blossom Blast Saga as requested. Keep up the fantastic work and your unwavering spirit of helping everyone in the community. Your insight about the challenges newbies face is invaluable, and it's great to…
  • Thanks for getting back Nikki, I think it's time to reach out to our Player Support team as something else might be going on with the game and Facebook and they are better equipped to help out. Click on this link 👉 Contact Us and use the email address you have associated with your game and Facebook account and report the…
  • Hi Nikki_81, Are you still having issues connecting your game to Facebook? If yes, could you please try deleting again both the game app and Facebook app and also clear the Safari cache: Open Settings: Start by opening the Settings app on your device. Safari: Scroll down and tap on 'Safari' to open the Safari settings.…
  • Hello everyone 😃 I'm thrilled to announce this month's recipients of the Gold Bars for their outstanding contributions to helping newbies in our community. Your efforts have made a significant impact, and we're excited to reward you for your kindness and guidance. 🌟 Congratulations to: @Alienscar for your detailed…

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