QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3142768#Comment_3142768 Hei Pyrolight, Thanks for sharing this feedback and would you happen to have a screenshot of this new feature so I can dig some more info and share this feedback to the right team? Thanks a bunch πŸ˜‰
  • Hi everyone 😊 We wanted to provide an update on the issue you’ve been experiencing. The team has identified the root cause, and a fix is on the way! The update will be included in version 1.285, which is expected to roll out next week. Thank you for your patience, and please keep an eye out for this update to resolve the…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3141199#Comment_3141199 Yes, the screenshot you shared on page 7 is what I was referring to that we changed the message as the in game rewards was the 30GB raffle πŸ˜„ We did not explain that part well before but will make sure it doesn't happen again πŸ˜‰
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3141657#Comment_3141657 We know this is frustrating 😫 unfortunately, we still have no updates but I'm keeping an eye and ears open and will share updates as soon as I know more πŸ˜‰
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3141111#Comment_3141111 Really πŸ˜₯ Hmm… are you using a mobile device or a PC to access the community?
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3141126#Comment_3141126 https://community.king.com/en/candy-crush-saga/discussion/comment/3141168#Comment_3141168 Thank you both for sharing this, I really appreciate it πŸ™ I'll pass along the insights provided and so the team can have a closer look at the…
    in Level 5079 Comment by QueenB August 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3141267#Comment_3141267 Hello rebelchild πŸ˜ƒ Thank you for confirming! I’ve added the Gold Bars to your Farm Heroes Saga account as requested 😊 Your dedication and support means a lot to the community πŸ’™
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3141397#Comment_3141397 Hello Racoon7, Thank you for your lovely message and for sharing your experience 🀩 It’s wonderful to hear how you’ve grown within the community, and your willingness to help others is truly admirable. I’ve added your Gold Bars to your…
  • https://community.king.com/en/candy-crush-saga/discussion/465030/levels Hi @B1Hag, It sounds like you might have been logged out of your account or the game is not properly synced. Try these steps to restore your progress: Log in to your account: Make sure you're logged into the correct King or Facebook account using the…
    in Levels Comment by QueenB August 2024
  • Good news 🀩 The "Top That" feature will be returning to the game today. The issue that caused it to disappear was related to the ongoing Season Mastery event which we have turned off for now to work on improvements. You should see Top That back in your game shortly with all your previously gained progress πŸ˜‰ Thank you for…