Thanks for the heads up! I'll check if there is any issues but usually we get a heads up from them if there are. You usually get a auto response first but then if you reply back stating you still need help, you should get a response within 72 hours, depending on the topic. Have you tried replying back to the autoreply?
Hi there 🙂 I'm sure your Gold Bars have been backed up but you might be having trouble connecting to your correct account. If you happen to play on an Apple device, disconnect the game app from your Facebook account, close the game app and try clearing the Safari cache. To clear your cookies and keep your history, go to…
Sorry to hear the issue persists 😕 What is the make and model of your iPad? We have an article HERE that explains why some models is not compatible anymore. Can you check and see if you have this model?
Hi everyone! We understand how frustrating this type of issue can be. However, we're delighted to inform you that the issue has been fixed. The Studio has already started compensating our players for this issue, and the next time you open your game, you will receive a Pop-Up with a reward compensation. If you don't see a…
We understand that you had an issue with the last dragon not showing up at your level, but don’t worry, as we'll be happy to shed some light on the current situation. I want to start by saying that our team is already aware of this situation and is working on the problem as we speak. They will do everything they can to…
Hi there! Are you still having issues playing level 3972? Have you tried restarting the device? Can you also make sure you have the latest game app version installed? What happens when you try to play the level? Do you get any error message?