QueenMia

Community Manager

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Comments

  • @Sukanta_Biswas - Well done :star: @AlejHerrBar2k3, @firebombmarkus, @Alansmart, you have until the 21st of January to reach the level ;) Hehe!
    in Beat the Queen and get Free Boosters! #3 (FINISHED) Comment by QueenMia January 2019
  • Hello @Jessica_Jones - do you mean you cannot open the game? If so, clear cache and cookies from your phone and make sure you have the latest update on your device. Then you can follow the steps here, depending on the platform you're using. The game is not working . Game freezing/crashing . Issues connecting to Facebook…
    in Can't access the game Comment by QueenMia January 2019
  • Hi @ToBeTreasured - I've adde some Gold to your account for now. To all: Sorry about the inconvenience. Our Team is working on it as we speak and hopefully a fix can be done in the coming days.
    in Missing boosters and daily prizes (FIXED) Comment by QueenMia January 2019
  • Hi everyone, Due to the huge popularity of our games, it means that the volume of help being sent by all of our players across the network may, unfortunately, mean some don’t reach their friends. We know that this is not ideal but our Teams are working directly with third parties to fix this, however, some…
    in I do not receive lives Comment by QueenMia January 2019
  • Hi there @Skuhsk and welcome to our vibrant Community! The option to skip the first 120 levels were given to our most active players, so nice to see you're one of them ;) If you would like to restart the game from lower levels, I can reset the game for you, that's no problem. Just let me know!
    in Reset Game Comment by QueenMia January 2019
  • HI @chuffyp and welcome to our vibrant Community! I'm moving your thread to the Soda Community so other players can help you out! Good luck ;)
    in Why only 20 moves on level 2175 soda crush? Comment by QueenMia January 2019
  • HI @Michelle_Lavoie and welcome to our vibrant Community! I'm moving your thread to the Pet Rescue area for now so other players can help you out ;) Thanks!
    in Objective to get pets but no pets come during game play Comment by QueenMia January 2019
  • Hi everyone, I wanted to let you know that our Tech Team think to have most likely found the root cause to the issue and is actively working on a fix. New release should come in the next days (no exact date nor ETA though) so there is hope that it will soon be a bad memory. We will keep you updated as soon as possible but…
    in Blossom Blast won’t load on iOS. Comment by QueenMia January 2019
  • Hello @AnnR63 and thanks for all the details. I can see that you've been able to connect and reach out to our support, but let me know if you still need assistance! 
    in No internet connection Comment by QueenMia January 2019
  • You are very welcome, @Rach1971! The Community is your home ;) 
    in The ability to switch candies Comment by QueenMia January 2019
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