Comments
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Hello @ambercarbonneau and welcome to the Community :D I doubt there's anything we can do in this case, but you can check these steps here and contact our support for confirmation. Have an extra sweet day and happy crushing!
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I see! I can sync your progress on FB and King, like this you'd be able to play with your FB account and you won't have to restart ;)
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Ok, you can have a look here to help you get your levels back and if not, let me know!
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Hello @rx8894 and welcome to the Community! We do not refund purchases made by mistake but you can check the steps to follow here and contact the support. In the meantime, why not say hi to the Community here :) Happy crushing!
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@"Adem_Sofilić" welcome to the Community! My guess is that you've unlocked it just at the same time that the event ended but that should not happen... Please clear cache and cookies, make sure you have the latest update and see if you finally got her. The thing is that, unfortunately, technically we don't have any way to…
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Hello @TaniaSloan and warm welcome to the Community :) As @Alansmart mentioned there are a few issues going on at the moment, but nothing reported in Friends not showing. Please make sure your game is properly connected to your Facebook account - Clear cache and cookies, make sure the latest update has been done and log…
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Hello @Victoria_ann and welcome to the Community! I'll move your post to the Candy Crush page now, no worries ;) However, I'm sorry but boosters, extra lives, and extra moves are not saved on our servers, they are saved locally on the device on which they were purchased. This means, unlike Gold Bars and level progress,…
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Hello @ckhowes and warm welcome to the Community! I'm sorry you had to wait to get a reply - Have a look here, it all explains why some levels are changing. I know it can be frustrating but please, if you have any feedback, feel free to comment on the thread so I can gather everything and pass it to our Studio. Thanks and…
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Hey there @neevbc and very warm welcome to the Community. I'm moving this thread to Farm Heroes ;) Thanks and have a farm-tastic time!
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Hey there @BrandyNCase and warm welcome to the Community! Please follow the steps on that link in order to solve your problem ;) Have a fab Tuesday!
