QueenMia

Community Manager

Hi @ash1 and welcome to the Community! Have a look at these troubleshooting steps, that usually help solve that kind of issue. If you still get stuck after following the steps, please give us more details, such as what device are you playing from, what do you mean by stuck (is it that you're unable to play or the game does…

Hi @Sebo and welcome to the Community! Have a look at these troubleshooting steps, that usually help solve that kind of issue. If you still get a grey screen after following the steps, please give us more details, such as what device are you playing from. A screenshot would also be helpful but I'm confident the…

Hello @Skander and welcome to our vibrant Community :D I hope you're having a very sweet Monday! Please feel home here, and if you want to meet other members and get a chance to win some Gold, you can introduce yourself here ;) Again, welcome!

Hello @Angela_de_Laat - I don't know if you've seen it, but I've made an announcement that we are going to do some fixes with the next release that will hopefully fix it - More info here. Sorry for the inconvenience this has caused, but it will soon be all fine ;) 

Hey @Lucas_Yan_Maia, thanks for the tip, that can be handy to know! We are looking into the Diamond Counter and as mentioned here (I know you know ;)) we will make some fixes with the next release! Until then, this is very helpful! Thanks and as we always say, have a SASSY day :D

Hi guys, Yes, I got confirmation it should be fixed! Please let me know if you're still having issues though! Thanks and have a sweet Monday everyone!

Hi @melissaplatts24 - Thanks for posting! I'm moving ou question to the Candy Crush Saga Community (this is for Friends ;)) where someone will be able to help you!

Warm Welcome everyone!! So happy to see you here! Please, feel home and now, let's save the Fairies together :heart:

Hey @Pummy_Raj We have separated the games and each of them now have their very own Community page, so you can post under all the games you love, this won't be repeating :) You can see your previous post from King Care in here as all content have been migrated. To see it, go to your profile and click on "Discussions" or…

Hi there, I'm moving your thread to the Candy Crush Forum discussion - You'll get a notification as soon as there's an update from our CM :)