Comments
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This should have been sorted in one of the last phew updates they released, do you know which version you currently have installed?
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Have you done any troubleshooting so far? If you haven't then this would be a good place to start. https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
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Could you share a screenshot of this? Have not come across this and might be one of the first event's to run on BW3S.
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You sure you not at a roadblock? Infinite lives won't let you pass them, you can only wait, use gold bars or request help from friends to pass it.
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So you've got your game reconnected to your Facebook or Kingdom and they're still not showing, no?
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Are you playing on multiple devices by any chance, Eileen?
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The steps given here should get you back up and running on desktop again: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
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Have you already tried going through the suggested steps given here, King Louie: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-windows-devices
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Did you manage to get reconnected to your progress again?
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According to the Wiki (under Trivia) it says it's been fixed: http://candycrush.wikia.com/wiki/Level_2310
