Tony_Mc

Hi Kris, Welcome back to King Care and thank you for sharing this again here with us. This tablet came out in 2014. Recent tests on our side of running our games on the Samsung Galaxy S 10.5 haven't been too positive and I'd therefor recommend you to use a newer device or to play our games on PC through Facebook, king.com…

in Getting error 'Unfortunately, Candy Crush Saga has stopped' when I play the game outside of Facebook Comment by Tony_Mc October 2016

Hi Bonnie, Thank you for coming back on this. I bet you haven´t seen this fixed yet in Blossom Blast Saga. However, this has been resolved. I recommend you to quit and restart the game on your Android. That should be all to it. In case it still remains the same for you, then I´ll have to suggest you to reinstall the app on…

in Issue with Blossom Blast Saga... Comment by Tony_Mc October 2016

Hey Loulou, I explained the necessary steps here https://care.king.com/en/question/view.action?forumThreadPermalink=how-do-i-get-my-progress-back-719357453 Give them a try as this should to the trick. Kindest regards, Tony - King Care Team

in How do I change facebook accounts on my tablet when playing Candy Crush Jelly? Comment by Tony_Mc October 2016

Hi Amy, Open Candy Crush Saga on your iPhone. Disconnect Candy Crush Saga from your Facebook through the menu. Open the Facebook app on your iPhone. Disconnect your Facebook session and close the app. Open Safari, the default browser on your iPhone, and disconnect from Facebook there too. Clear cache in Safari on your…

in how do i get my progress back Comment by Tony_Mc October 2016

Thank you for all your comments. Please note that iPad 1, iPad 2 and iPad Mini (1st generation) are not supported anymore as their processors are outdated by now. I´m sorry for this inconvenience. However, it is possible that 3 or 4 years old devices (and older) start having problems with our apps as we always strive for…

in My candy crush saga and jelly games keep crashing on my iPad Comment by Tony_Mc October 2016

Hi Mahmoud, Thank you for sharing this here on King Care. I have sent you a private message which should appear in your inbox. Kindest regards, Tony - King Care Team

in Need help Comment by Tony_Mc October 2016

Hi Rebecca, Thank you for sharing this here on King Care. I have sent you a private message which should be visible for you in your inbox. Kindest regards, Tony - King Care Team

in Lost booster Comment by Tony_Mc October 2016

Hi Lotte, Thank you for sharing this here on King Care. Could you please have a look again and let me know how you´re getting on? Kindest regards, Tony - King Care Team

in I have lost my levels when I was on 1056 even though I logged into my king email account Comment by Tony_Mc October 2016

Hi Laura, Thank you for posting this here on King Care. I have sent you a private message which should be visible for you in your inbox. Kindest regards, Tony - King Care Team

in Lost boosts Comment by Tony_Mc October 2016

Merci de nous avoir posé votre question ici sur King Care. Veuillez essayer de nouveau maintenant ;-) Pour l´instant King Care est uniquement disponible en Anglais et en Espagnol. Passez une bonne journée, Tony - Equipe King Care

in bonjour, j'étais au niveau 792 et là je me retrouve au 262 ???? merci de remédier à ce problème Comment by Tony_Mc October 2016

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