Wunderbaum

Hi Jaidynsgrandma! Just make sure both devices are connected to the same Facebook account. Try the steps shown on this thread: iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Cheers

in Can't seem to get my levels to sync on phone/ iPad help please! Comment by Wunderbaum July 2017

Hi Chip! Normally the picture in Farm Heroes Saga comes from the profile picture on Facebook - so if someone (one of your friends) are using it it will show in the game. Try going through your friend list and you will be able to locate who it is :-) Cheers

in Why does someone else have my profile picture? Comment by Wunderbaum July 2017

Hi Enaid63, I normally check YouTube for videos on how to solve a specific level. This way I have an idea of how the level works. Many times there are also some great advice in the comments section. I did a quick search and found this video that might help you out: https://www.youtube.com/watch?v=0ufyMD_tsXg Cheers :-)

in How to get passed level 1323 on candy crush soda, ther Comment by Wunderbaum July 2017

Hi Deanna! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/pet-rescue-saga/pet-rescue-html5 Try clearing your browser cache and the game should work correctly again. Cheers

in Why am I have technical issues on Pet Rescue Saga when I try to retry a level? Comment by Wunderbaum July 2017

Hi Janice! Sounds like there's an issue with the connection from your game to Facebook. Try the steps shown on this thread: Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Once you have the…

in Not able to log on to facebook from the game Comment by Wunderbaum July 2017

Hi ehbrandon! Where did you have to change your email address? If the game was connected to Kingdom then try using your old email as login. If you have set your iOS device with backup then you could also try to restore the game from there. Cheers

in Changed my email address and my house and all star dust is gone Comment by Wunderbaum July 2017

Hi Rhone! Do you have the game on mobile and connected to Facebook? If yes then try playing the level there. Once completed your progress is synced back to Facebook and you can now continue from the next level. Cheers

in LEVEL 2262 Comment by Wunderbaum July 2017

Hi Mafano! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the game should work correctly again. However you might have to replay that level if it doesn't register…

in My game wont stop playing by itself, I passed the level, but it has been more than 15 min playing Comment by Wunderbaum July 2017

Hi Janet! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the game should work correctly again. Cheers

in Candy Crush Saga won't load completely Comment by Wunderbaum July 2017

Hi Danny! I haven't seen other threads about this issue so it might be a local install on your computer that glitches. If you have the game connected to Facebook (for backup of levels and gold bars) then try re-installing the app. Please remember that you'll loose any saved boosters by doing so so better to use them before…

in Backround music begins playing during game play when option is set to off. Comment by Wunderbaum July 2017

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