Wunderbaum

Royalty

Hi Sue! I suggest you start by checking for updates to the game on iTunes or Google Play. If the problem is still there then you should consider a re-install of the game: 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will…

Hi Wendy! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)…

Hi! I suggest you start by checking for updates to the game on iTunes. If the problem is still there then you should consider a re-install of the game: 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when…

Hi Tammy! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the game should work correctly again. Cheers

Hi Matt! Looks like Candy Crush and Candy Crush Soda was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the game should work correctly again. Cheers

Hi Kojacktech! Do you have the game connected to Facebook? If yes then try playing the level there. Once completed your progress is synced back to your device and you can now continue from the next level. Cheers 

Hi Wak! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the game should work correctly again. Cheers

Hi kaylasnana123! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the extra lives should work correctly again. Cheers

Hi Teta! The connection to Facebook is essential in order to collect the gift boxes. Please try the steps in this thread: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Cheers 

Hi Lola! I'd say the bragging right as it's really difficult to reach that far :-) Cheers