Comments
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Hi Debasis! Not sure which helmet you have lost. Would you happen to have a screenshot? Please post it here and I'll try to help you out :-) Cheers
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Hi Shauna! Which version of the game do you have installed? I suggest you check the Amazon Store for updates. Cheers
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Hi Jonguy45! I suggest you start by checking for updates to the game on iTunes or Google Play. If the problem is still there then you should consider a re-install of the game: 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages…
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Hi Klara! I believe you are experiencing an issue where your mobile device is not correctly connecting to Facebook in order to sync your progress. Please follow the steps described in this thread: Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android iOS:…
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Hi Jeannie! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of…
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Hi Andrey! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)…
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Hi Cheryl! Try clearing the browser cache and cookies and you should now be able to save the sound settings again :-) Cheers
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Hi Tammy! Looks like the game was recently updated to a new format. Try a simple cache clearing on your browser and the boosters should work OK again. Cheers
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Hi Mokolad! I suggest you start by checking for updates to the game on Amazon Store. If the problem is still there then you should consider a re-install of the game: 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get…
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Hi! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/pet-rescue-saga/pet-rescue-html5 Try another browser to see if it fixes the issue. Cheers
