Comments
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Hi Jules! Do you have the game connected to Facebook? If yes then try playing and complete a level there. Once completed your progress is synced back to your mobile and you should now be able to play without any issues. Cheers
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Hi Shane! I've seen other thread on King care where there were differences in gameplay and features. Turns out King sometimes test features for a small group of players. Check this thread: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Cheers :-)
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Hi Susane! I suggest you try the following steps: 1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page. 2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/ 3) Try the game in another browser - for instance Google Chrome or Firefox 4) Make sure you have…
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Hi Ahmet! Not sure I fully understand your question. You have two computers running Candy Crush Saga and one of them is running Android - is this correct? What is the issue you are experiencing? Maybe a screenshot will help with understanding the issue :-) Cheers
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Hi Ching! Check this thread where the level is being discussed: https://care.king.com/en/candy-crush-saga/question-190125345 Cheers
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Hi Linda! I suggest you try the following steps: 1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page. 2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/ 3) Try the game in another browser - for instance Google Chrome or Firefox 4) Make sure you have…
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Hi Elodie! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)…
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Hi Jessica! Check this thread where Bubblegum Hill is being discussed: https://care.king.com/en/candy-crush-soda-saga/bubble-gum-hill-access Cheers
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Hi Mat I normally check YouTube for videos on how a level is build and how to solve. It should look like this: https://www.youtube.com/watch?v=EXEdhiQIH6w Which version of the game do you have installed? If you have an elder version then check your App Store for updates. Cheers :-)
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Hi Laura! I suggest you start by checking for updates to the game on iTunes. If the problem is still there then you should consider a re-install of the game: 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when…