Comments
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Hi Sherry! Which version of iPad do you have? In most cases a reboot of the device can solve many issues. Please also make sure you have the latest version of the game installed. You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order…
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Hi Inels, I saw on several other threads that Candy Crush will switch to a new format called HTML5. The old Flash version is still available depending on which browser you are using. If you want to use the old Flash version then check this URL: https://king.com/play/candycrush Cheers :-)
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Hi Ann, Please check these two threads: https://care.king.com/en/bubble-witch-3-saga/message-coming-soon https://care.king.com/en/bubble-witch-3-saga/what-about-stellas-home Cheers :-)
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Hi Dorothy! I don't think it's the game itself but the constant focus you have on the computer screen that causes stress to your eyes. I'm currently using glasses (+1.5 in strength as it helps my eyes relax) and it might be that you should check with an optician if you'll need glasses for computer use. I suggest you take…
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Hi Vicky! Have you tried playing the game on King.com? The website has many players where you can receive help fast. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen) 2) Choose…
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Hi Debbie! I haven't had issues with level 900 nor seen any thread here on the site about a bug in the level. Would be good if you could post some screenshots or take a video to show how it looks on your screen. Cheers
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Hi DDBlaine! I suggest you start by checking for updates to the game on iTunes. If the problem is still there then you should consider a re-install of the game. This is better than restoring from a backup as you get to clean install the game. 1) Make sure you have the game connected to Facebook or Kingdom (this will save…
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Hi Allison! Which level are you currently at? Do you have the game connected to Facebook? If yes then try playing the level there. Once completed your progress is synced back to your mobile and you can now continue from the next level. Cheers
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Hi Stefana! Do you have the game connected to Facebook? If yes then try playing the level there. Once completed your progress is synced back to your mobile and you can now continue from next level. Cheers
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Hi Doug! I suggest you try the following steps: 1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page. 2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/ 3) Try the game in another browser - for instance Google Chrome or Firefox 4) Make sure you have…